Frequently Asked Questions
How do you ensure that your products are all-natural and sustainable?
Our Purchasing Team goes the extra mile in researching and testing to ensure that the ingredients and materials used in all our products are the most safe and non-toxic, and make use of mindful packaging.
If any of the ingredients or materials fail our standards, we make sure to inform our partners, suppliers or vendors immediately and even lend a hand by suggesting healthier and more sustainable alternatives.
Are all your products local?
Our products are not all local, however, we prioritize locally sourced and produced products when available. As we expand our product line to provide our customers with more and more natural and sustainable living options, we also welcome products sourced from other countries (when not available in the Philippines) to support different lifestyles.
Why are some products and shop materials (like containers, etc.) at your store still made with plastic?
Being 100% plastic-free is an ideal goal but is still quite impossible to achieve due to what’s available in the market. Instead, we research and assess our options and aim to be as “waste-less” as possible by making business decisions following the 5R’s of Zero Waste Living:
- Refuse
- Reduce
- Reuse
- Recycle
- Rot
Where do you ship online purchases?
We ship to all locations in the Philippines!
Are all products available for purchase online?
Yes, all products on our catalog can be purchased online depending on stock availability.